By Michael Hearing
Jessica Tyler said, “Our role as leaders is to define a path through this incredible global crisis – for customers and our team members. Thinking creatively, partnering in new ways, and caring for people along the way will help achieve this goal.”
Tyler also announced expansion of its services for freight customers from John F. Kennedy Airport (JFK) and Miami International Airport (MIA) to Ben Gurion Airport (TLV).
American Cargo, the world’s largest cargo carrier, has one of the most extensive networks of terminals and interline connections across the globe. The carrier transports cargo daily between major cities in the US, Canada, Mexico, the Caribbean, Europe, Latin America, and Asia.
In 2021, American Cargo announced its expansion of services for freight customers of two transatlantic services to and from Israel. This launch commences with flights from John F. Kennedy Airport (JFK) and Miami International Airport (MIA) to Ben Gurion Airport (TLV). Over the past few months, as Tyler indicated, American Cargo is now working on more fronts than ever.
To offer customers enhanced supply chain tools for smooth, more efficient shipping processes, American Cargo leveraged the power of technology. Deploying the iCargo platform, the carrier implemented a new end-to-end management system. In addition, the use of AI and Robotics Process Automation will better support capacity forecasting. The process utilizes “bot” technology to automate human-to-machine interactions, auto-confirm air waybills, product types and receipt of booking requests. For certain booking criteria, the bot can confirm shipments 10 times faster than manual confirmation. This allows personnel to focus on unique customer needs and intricate booking requests.
Informed Decision Making
American Cargo began using machine learning technologies to aid informed decision making and protect cargo capacity. By using historical data, the carrier has the capability to predict operational-challenge probabilities, as well as the location of late cancellations and failure to show. This allows for a tailored and proactive approach to better meet challenges and manage customer needs.
In today’s environment, adaptability is crucial. American Cargo is leveraging the latest technology to achieve adaptability, increase agility and be more responsive to customers’ needs.
Commitment to Sustainable Fuels
Earlier this year, American Cargo reached an agreement in principle with Kuehne+Nagel concerning carbon reduction and sustainable aviation fuel (SAF). Under this agreement, a portion of the carbon-reduction benefit the airline generates, through the use of SAF, will be allocated to the logistics company.
Covering three million gallons of fuel, this agreement, in principle, is thought to be the largest SAF collaboration between an airline and a freight logistics company. The volume of fuel involved works out to a reduction in air-travel life-cycle carbon emissions of almost 26,000 metric tons of carbon dioxide over three years. This is equivalent to one Boeing 787-9 passenger aircraft flying – carbon neutral – around the globe 25 times.
This is in line with American’s long-term goal to reduce aviation’s impact on the planet– and reach net-zero carbon emissions by 2050. Reducing traditional jet fuel consumption is at the heart of this strategy, as well as American Cargo’s implemention of its extensive fleet-replacement initiative.
Cold-Chain Capabilities with Increased Capacity
American Cargo has acted on its commitment to provide reliable temperature-controlled shipping.
The carrier has expanded cargo transport solutions for temperature-controlled shipments to the entire mainline fleet. The expansion comes after rigorous trials and tests performed in partnership with Csafe Global and CargoSense. This was to ensure that all of American’s aircraft offered suitable environments for passive temperature-sensitive shipments.
The result of the successful trials and subsequent expansion is that American will be able to almost double its capacity to handle Expedite TC solutions. In addition, the carrier will be able to extend the cold-chain solution network to 30 new stations, including certain in-demand cities such as Pittsburgh, Cincinnati, and Memphis.
For cold-chain shipments, reliability is key from the customer’s standpoint. American’s shipping expansion now provides that reliability for temperature-critical shipping on all its mainline flights. Customers will have access to 180+ markets, making American the largest cold-chain network.
American Cargo’s expanded cold-chain network has an urgent application in these unprecedented times. It will allow the carrier to expand its role in distributing much needed temperature-critical cargo like pharmaceuticals, including COVID-19 vaccines.
Transatlantic Services to and from Israel
American Cargo is flying to and from Israel. This two-pronged service consists of daily, year-round service between New York and Tel Aviv operated on B777-200 aircraft.
American Cargo operated to and from Tel Aviv in the past. Now, to meet air cargo market demand, they do it once again. American Cargo will provide service to American’s hubs in New York and Miami with connections to onward destinations.
In October, American Cargo will launch a service between Dallas/Fort Worth International Airport (DFW) and TLV. This is to be a thrice-weekly service on a Boeing 787-9.
These improvements and expansions mean American Cargo will keep goods digitally connected and moving safely, environmentally, and efficiently on more customer routes.