Arca BioLogistics has completed an update of its management portal for the life sciences sector Arca Live.
It allows users to book shipments in minutes, track progress in real time, monitor GPS and temperature data, access documentation, and manage compliance from a single platform and has been developed in collaboration with UK provider of transport and logistics technology solutions, Cen Global.
Arca BioLogistics director of operations, Tom Webb said: “Many of our customers are research professionals or clinical scientists who simply don’t have a background in logistics. With the latest development of Arca Live, we set out to remove that barrier completely. Ultimately, this is about making sure our life science clients are able to focus solely on the science behind what they do, not the shipping element, while we handle the complexity of the logistics process behind the scenes on their behalf.
“Cen Global played a significant role in bringing this concept to fruition by translating complex logistics processes into a platform that feels simple and user-friendly for our users.”
The company has also partnered with a user experience specialist to ensure the platform is not only functional but also intuitive and easy to use without the need for training. Customers highlighted that many competing logistics portals were overly complex, time-consuming, and built with logistics professionals, rather than end users, in mind.
In its latest update, Arca BioLogistics has introduced Google Address Validation, product catalogue integration, as well as a step-by-step guided process for generating accurate customs invoices, and a faster quotation and booking experience for customers.