Unilode Aviation Solutions is to manage the entire American Airlines Cargo ULD fleet, including repair, maintenance and digitalisation. The equipment firm has also created a dedicated American Airlines Cargo customer success team, based in Dallas-Fort Worth to provide 24-hour support.
Unilode has also introduced a tailored onboarding process specifically for the carrier including roadshows across the US and globally, offering hands-on training and information sessions for the American Airlines Cargo team.