ECS Group says it relocated all personnel located in high-risk regions, particularly Dubai and Lebanon, to secure locations from the outset of the crisis. However, thanks to IT solutions developed in-house, the GSA’s teams were able to switch immediately to remote working mode, with no disruption to operations.
Partner airlines, including Middle East Airlines in Europe and Royal Jordanian in the United States meanwhile ensured flight continuity to deliver essential goods including pharmaceuticals and food.
With scheduled capacity full and significant shortfalls on certain routes, ECS Group set up targeted charter operations to meet urgent market needs.
IAG Group’s British Airways arm has meanwhile cancelled flights to Bahrain, Dubai, Tel Aviv, Amman until at least the end of May 31, Doha until late April 30 and Abu Dhabi until October due to safety concerns and airspace closures.
Virgin Atlantic has also cancelled services to Dubai and Riyadh for two weeks due to the crisis.
