Awery to boost Etihad charters

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Abu Dhabi airline Etihad Cargo has implemented a customised version of Awery’s enterprise resource planning (ERP) system to manage its cargo chartering programme and help it meet a 35% surge in requests. It says the intelligent automation (IA)-based system will streamline operations, improve response times, and improve customer service. And ¬†allow Etihad Cargo to classify and prioritise charter queries, improve analytics and performance evaluation, as well as providing access to historical pricing data.