Virgin Atlantic Cargo has appointed Mark Faulkner as its new head of cargo commercial. Having begun his cargo career 19 years ago at DHL Aviation, subsequently moving to Cargolux, BA, and IAG before culminating as director West, cargo commercial at Etihad Cargo, his background includes revenue management to network and alliances, spanning across the commercial spectrum, as well as being key to several major projects. In his new role, he will lead commercial activity of the cargo division, including revenue management, strategy and planning, business insights, and network and alliances.
He said: “With a post Covid norm now established, I’m looking forward to using my skills and experience to assist the business in ensuring Virgin Atlantic Cargo is at the forefront of this new market, whilst we continue to put our customers and people first, showing our presence and character, and driving innovation by breaking the norms.”
Managing director, Virgin Atlantic Cargo,Phil Wardlaw, commented: “He has an incredible wealth of experience, which will see him focus on optimising and developing our cargo network as well as being involved in the business’s key focus of advancing our digital and technology offering and improving the customer experience, within the company.”