Swissport has opened a dedicated area for unaccompanied pets at Johannesburg’s OR Tambo International Airport in South Africa. Away from the bustle of the general air cargo warehouse it offers a calm environment, with water service, air –conditioning, and calming music.
It also features a dedicated acceptance area for the checking of the animals and their travel documentation, complemented by two separate rooms for pets waiting for their flight, their owner, or a specialized animal handling agent.
The Swissport Pet Lounge is managed by a dedicated team trained to handle animals and complies with IATA’s Live Animals Regulations.
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