Emirates Skycargo has launched an Emirates Courier Express end-to-end delivery service. It aims to break away from traditional hub-and-spoke models, with packages making multiple stops before arriving at destination and instead travelling from origin to destination directly, like passengers. The carrier says that this significantly reduces time in transit and handling.
The carrier is offering different service levels, ranging from next day urgent delivery to a two-day Premium service.
Emirates Courier Express has access to over 250 widebody passenger and freighter aircraft to move packages worldwide and is complemented by a network of partners to manage customs clearance and first and last mile transportation.
Emirates has worked with customers to pilot the product, before launching to market. Over the last year, Emirates Courier Express transported several thousands of packages from the UAE, Saudi Arabia, Bahrain, Kuwait, Oman, South Africa and the UK with an average delivery time of under 48 hours.
At launch, Emirates Courier Express will be active and available in these seven markets, but will ultimately be expanded across its entire network.
Emirates SkyCargo divisional senior vice president, Badr Abbas said, “Emirates Courier Express is an evolution in how we move goods across the globe, at speed and at scale. Building on our world-class and well-established infrastructure, and reimagining traditional logistics processes where necessary, this innovative solution does not just meet the Emirates Gold Standard of reliability and excellence but sets a new benchmark for what’s possible. This is only the beginning of our vision to continuously innovate and lead the charge in the express delivery sector.”
Senior vice president of product and innovation, Dennis Lister, added: “Emirates Courier Express is the result of challenging the status quo. Along with the industry, we watched the increasing volumes of cross border shipping and challenged ourselves to find a better way to transport these goods faster and more efficiently. The new product launch reflects our ongoing commitment to push the boundaries to introduce innovations which drive real impact and ensure our customers always have access to the fastest, most reliable and cost-effective solutions available.”