Federal Express has launched FedEx Surround, offering customers enhanced control and visibility of shipments en route using advanced sensor. The system is based on a lightweight sensor able to transmit precise location every two seconds via Bluetooth Low Energy to WiFi access points or gateway devices throughout its network, allowing packages to be tracked hundreds of times compared with only a few dozen of times with traditional scanning equipment.
Artificial intelligence and machine learning can predict potential disruption. Priority boarding and handling and cold chain support, along with 24-hour support is available from dedicated teams is also available.
FedEx Surround is currently available in Singapore and Hong Kong, and will shortly be rolled-out to China, Japan, Malaysia, Australia, Korea and Taiwan.