Lufthansa scores top marks in iQ test

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Lufthansa Cargo has been recertified by auditing company SGS to IATA’s Cargo iQ Standards for quality management. The carrier achieved three out of three for, among other things, implementation of the Cargo iQ milestone system, in particular for its performance in the Corporate Social Responsibility, Innovative Spirit and Contribution to the Cargo iQ Community. Cargo iQ is an IATA community of interest, connecting more than 60 members in the air cargo industry, including airlines, forwarders, ground handling agents and IT providers. It provides metrics and a quality management system to monitor and evaluate compliance with customer promises.

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