FedEx has expanded its parcel pickup and drop-off network in Poland with an alliance with the Żabka store chain. Customers now have access to over 12,000 new locations to send and receive shipments, bringing the number of FedEx service points in Poland to over 16,000.
Polish consumers are particularly active internet users, says the carrier, with 78% of whom have shopped online at least once in a lifetime and the 23 million Polish consumers who use e-shop services demand delivery experiences that align with their daily routines.
FedEx vice president operations, Nordics and Eastern Europe, Mariusz Mik, says: “Our expanded pickup and drop-off network in Poland gives consumers more choices, convenience, and control over their shipments, while enabling our partners to build scalable, customer-centric logistics solutions.”
The Żabka stores can handle shipments up to 50 × 40 × 30 cm and 20 kg. In the initial phase, they offer domestic services, but international options are planned. The network also supports returns.
FedEx also offers pickup and drop-off services at over 4,000 additional locations, including Kolporter, Epaka, Furgonetka, Delikatesy Centrum, ABC, Groszek, Duży Ben, Stokrotka Express and Shell outlets.
Pointpack S.A., a provider of IT solutions and service infrastructure for the retail and courier sectors, managed the technical implementation of Żabka’s integration into the FedEx network.
