Worldwide Flight Services (WFS) has achieved IATA Safety Audit for Ground Operations (ISAGO) registration for its headquarters in North America.
ISAGO is an internationally recognised system for assessing the operational management and control systems of airline ground handlers. The ISAGO registration validates WFS’ Management System in North America, where WFS provides cargo and ground handling services for over 130 airlines at 114 airport stations.
The process includes a detailed headquarters audit as well as station audits to verify documented and operational conformance to over 800 standards across six different areas of discipline.
WFS reviewed its training programs, operational procedures manuals and management system processes.
The ISAGO registration covers ramp handling, aircraft ground movements, passenger services and baggage handling, cargo operations, load control, and quality and safety management.