Courier firm ACS Time Critical recently chartered a private jet to transport life-saving blood plasma from Manchester in the UKr to a hospital in San Francisco.
The company received a call to deliver the plasma to the US within a very specific timeframe. It also had too be kept cool and couldn’t be X-rayed at customs and so needed an onboard courier experienced in medical transfers, so a member of our time critical team in Frankfurt, Germany jumped on the next flight to Manchester to wait at the hospital for the surgery to be completed.
But ACS then learned that the operation to extract the blood from the donor was going to take much longer than expected and the only solution was a private jet charter to deliver the shipment in time. As part of the larger Air Charter Service group, ACS Time Critical was able to contact the San Francisco office’s private jet division, who quickly sourced a Bombardier Global Express with last-minute availability in Europe, which immediately flew into Manchester.
With the life-saving box in hand, the courier contacted security at the airport to prepare for a quick screening, ensuring it was kept in the right conditions. He then called ahead to the pilots, advising them to be ready for an immediate departure. After a near 12-hour flight to San Francisco, ACS arranged for a customs agent to board the aircraft and expedite clearance of the shipment instead of processing it in the terminal.
The plasma was successfully delivered to the hospital in San Francisco less than 13 hours after the extraction surgery was completed in Manchester.