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Air Canada hails cargo system success

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Air Canada Cargo says its new management software and control environment has provided a foundation for the next stages of automation, a year after the go live of the go-live of Lödige Industries’ Cargo Professional software at Toronto Pearson International Airport.

On 30 September 2025, the terminal’s legacy control system was switched over to Lödige Industries technology and resumed, an hour later, using Cargo Professional, with 24/7 maintenance services and remote monitoring provided through the Lödige Industries Customer Care Center.

The project included both the low-level control (PLC) layer and the high-level ULD management system. By bringing system processes together on a single data platform, Cargo Professional reduces manual input, helps prevent errors and provides operators with greater transparency of terminal operations.

In the first ten months following the transition, the system handled over a quarter of a million tonnes of cargo. Planned enhancements include a new Elevating Transfer Vehicle and Mobile Transfer Device, while key areas of the terminal are being prepared for a future Automated Storage and Retrieval System

Awery and Allied execs recognised at Women in Air Cargo Awards

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Awery Aviation Software chief experience officer Phaedra den Hertog (main picture) has won the IT category at the Women in Air Cargo Awards, presented during Aviation Connect in Athens on 30 September.

The awards recognise women demonstrating leadership across the air cargo sector, with nominees judged on their contribution to efficiency, innovation, sustainability, and support for young professionals.

She joined the air cargo industry over 30 years ago, and currently leads Awery’s Customer Experience team, working with airlines, general sales and service agents, brokers, couriers, forwarders and logistics providers to implement and optimise digital solutions. She is also responsible for providing customer insight to inform the continued development of Awery’s ERP and CargoBooking platforms.

Also at Aviation Connect, Allied Aviation executive director Kritika Seth (pictured below) was named winner of the GSSA Women in Air Cargo Award. She has played a central role in the growth and development of Allied Aviation, helping to strengthen its airline partnerships and supporting the company’s evolution beyond traditional general sales and service agent representation.

Seth joined the family business after gaining international experience at the United Nations in New York. She has since taken a leading role in Allied Aviation’s business development and marketing activities and is a regular contributor to industry discussions on the development of India’s air cargo market.

Steve Smith to lead Airforwarders Association

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The Airforwarders Association (AfA) has appointed Steve Smith as its new chief executive, taking over from Brandon Fried, who will remain with the association during a transition period.

Smith brings over 25 years of leadership experience spanning aviation, logistics, and humanitarian response, including 13 years as president and chief executive officer of Airlink, and a senior commercial role with Rolls-Royce Civil Aerospace.

At Airlink, Smith grew the organization from a one-person startup to a nonprofit with revenue of almost $20 million, working with more than 50 airlines and logistics companies, and 250 humanitarian groups across 100 countries.

He serves on the board of InterAction, the largest US alliance of international NGOs, is a Board Trustee of the Aero Club of Washington, and serves on the advisory board of GoCrisis, a crisis management company. 

“The work of the AfA has rarely been more important, with shifting trade policy, geopolitical disruption, and aging infrastructure adding pressure on supply chains that are already stretched,” he said. “Forwarders need greater predictability as they navigate these pressures, and investment in the infrastructure that keeps it moving.

“Over the many years that Brandon and I have known each other, he has built a strong association with an influential voice, and I want to thank him for his dedicated service. 

 “I look forward to working alongside the AfA team, meeting more members, and ensuring forwarders continue to have an effective voice in Washington and across an industry that sits at the center of billions of dollars in global trade every day.” 

 Brandon Fried added: “Steve brings extensive aviation and logistics experience, a strong understanding of air cargo, and established relationships across all areas of the industry. He understands the issues affecting the industry and the importance of engaging members, and I am confident he is well-placed to lead the AfA and build on the work we have done over the past two decades.” 

Huntsville launches first phase of expansion scheme

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Huntsville International Airport in Alabama formally launched Phase I of its West Aviation development on 24 September.

Congressman Dale Strong secured $2 million of federal investment which will fund the initial land development phase to the west of West Runway

The gateway aims initially to attract aircraft maintenance, repair, and overhaul companies and long-term plans for the West Aviation development mirror the cargo complex on the East Runway, incorporating dedicated hangar space and a direct-access taxiway ramp.

Congressman Strong declared: “North Alabama is one of the fastest-growing regions in the country, and we need the infrastructure to match that growth. This investment will help Huntsville International Airport expand its footprint, strengthen critical aerospace and defense supply chains, and attract high-value jobs to our community. As a member of the House Appropriations Committee, I’ll continue working to bring federal resources home to North Alabama and keep our district at the forefront of America’s aviation, aerospace, and defense industry.”

Huntsville International Airport chief executive Butch Roberts, added: “This funding not only drives development to our west but aligns with the City of Huntsville’s strategy to deliver essential infrastructure, including the planned relocation of County Line Road that supports our community’s long-term industrial growth. Securing these funds allows us to build our capacity to attract high-value aircraft maintenance and overhaul operations, and create new, skilled jobs right here in our community. We are grateful to Congressman Strong for his dedicated leadership and commitment to advancing our region’s transportation network.”

A free ride with FedEx for Ping Ping and Fu Shuang

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Giant pandas Ping Ping and Fu Shuang  arrived in Atlanta, from Chengdu, China on 27 September on board the FedEx Panda Express – a Boeing 777 freighter.

FedEx has worked with the Chinese government and zoos worldwide to provide safe, specialized transportation for giant pandas and donated the full transportation cost of the move as part of its corporate social responsibility and environmental conservation efforts.

Throughout their non-stop flight from Chengdu Shuangliu International Airport to Hartsfield-Jackson Atlanta International Airport, six-year-old male Ping Ping and five-year-old female Fu Shuang traveled in custom-built travel crates under the care of Zoo Atlanta animal specialists. The pandas were the sole cargo aboard the aircraft, accompanied only by fresh bamboo, water, and an assortment of their favorite treats.

Before their trip, the bears spent time getting accustomed to their enclosures to ensure a safe and comfortable journey. Following their arrival at Zoo Atlanta, Ping Ping and Fu Shuang have begun their quarantine ahead of their public debut later this year.

FedEx also provided trucking and logistical support in Atlanta to safely transport the pandas from the airport to the zoo.

FedEx chief operating officer, international, and chief executive officer, airline, Richard Smith said: “We have had the privilege of transporting giant pandas for more than two decades, and every time the FedEx Panda Express is called into service, our entire team feels the significance of the mission. Safely delivering Ping Ping and Fu Shuang to their new home in Atlanta underscores our long-standing commitment to global conservation and our network’s ability to securely transport high-priority, precious cargo.”

FedEx has now transported 23 pandas to and from China since 2000 including the US, Canada, France and Scotland.

Awery software is AI-enabled

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Awery Aviation Software has launched new beta functionality enabling customers to securely connect their operational data with artificial intelligence tools including ChatGPT, Claude, Gemini, and Cursor.

The integration uses Model Context Protocol (MCP), a standard that enables AI applications to connect with external systems and data sources.

The Ask Awery functionality allows users of Awery’s Enterprise Resource Planning platform to ask questions about their data and receive answers directly through their chosen AI tool.

“Achieving widespread digital adoption in air cargo depends on making technology straightforward and practical for the people using it every day, and this tool allows our customers that benefit,”

Awery founder and chief executive, Vitaly Smilianets, said: “Instead of manually extracting and processing data, our users can now prompt their chosen AI tool to compile information, such as ‘tonnage by customer for August, broken down by lane’ or ‘charter quote conversion by customer, covering the last 90 days’, using data directly from their Awery account.

“Reporting tasks that previously required bringing together disparate data and could take hours can now be completed in seconds.”

Access is read-only and governed by each user’s existing Awery permissions, meaning users can only access data they are already authorised to view.

“Looking ahead, we see significant potential to take this further through AI agents that can automate recurring reporting and routine data checks,” added Smilianets. “Customers will be able to set agents to compile reports on a daily, weekly, or monthly basis, removing repetitive work and giving teams more time to focus on the decisions that data supports.”

Hong Kong’s Hacis pioneers customs-bonded service to Vietnam

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Hong Kong Air Cargo Industry Services Limited (Hacis) – the logistics arm of Hong Kong Air Cargo Terminals Limited (Hactl) – is extending its SuperLink China Direct service to Vietnam.

Hacis has completed a successful trial of the service, partnering with Vietnamese logistics company U&I Logistics Corporation to deliver a pilot shipment. It was transported from Vietnam by truck to Wuzhou, before being carried onward to Hong Kong via Hacis’ Customs-bonded road feeder services.

Hacis says that SuperLink offers Vietnamese shippers greater flexibility and more routing options to access international markets via Hong Kong and Chinese Mainland. Hacis executive director Ringo Chan, said the service could in future be extended into other parts of Asia.

The scheduled, Customs-bonded road feeder service already connects Hong Kong International Airport with mainland China.

Kuehne+Nagel gets closer to Amazon

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Kuehne+Nagel has entered into a long-term strategic collaboration with its customer, Amazon. Building on an existing relationship, it includes Amazon Web Services, encompassing infrastructure construction, equipment deployment, ongoing maintenance, upgrades and expansion projects.

Global Cargo Joint Business handles first shipment

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IAG Cargo, MASkargo and Qatar Airways Cargo have completed the first trial shipment ahead of the full launch of their Global Cargo Joint Business later this year – 11 tonnes of copper foil transported from Kuala Lumpur to Chicago O’Hare via Doha and Dublin.

IAG Cargo said it was an early demonstration of how customers will benefit from the combined strengths of the three airlines.

Announced in 2025, the Global Cargo Joint Business brings together the three carriers to create of over 400 destinations on six continents.

IAG Cargo chief executive David Shepherd, said: “Alongside our partners, we have been aligning our operations, systems and expertise to create a Joint Business that works seamlessly across our combined networks. As we progress towards full launch, our focus remains on delivering a coordinated proposition that provides tangible benefits for customers across the global air freight market.”

Earlier this year, IAG Cargo was appointed as the ground handling agent for Qatar Airways Cargo in Dublin and Madrid, two of the Joint Business’ strategic hubs, and following the introduction of MASkargo handling operations at London Heathrow last year,.

The three carriers will continue operational trials and integration activities ahead of the launch of the Global Cargo Joint Business later this year. Customers can book shipments on any of the carriers’ online booking platforms.

Lufthansa offers ‘911’ airfreight option

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Lufthansa Cargo is offering an “Emergency” add-on service for highly critical shipments that require the highest transport priority and dedicated handling throughout the journey. The target market includes urgent spares, life-saving drugs and medical samples.

It is available at more than 200 stations worldwide. Customers benefit from the highest transport priority with this service and can book it at short notice, up to the Latest Acceptance Time (LAT). The maximum cargo capacity on the booked flight can be utilized.

Shipments are clearly identified and subject to enhance monitoring throughout the entire transport chain with additional dedicated monitoring is provided at the carrier’s Frankfurt, Munich and Vienna hubs. In Frankfurt, shipments are handled around the clock via the time:matters Courier Terminal in Cargo City North which has direct access to the apron and dedicated handling processes.

Dedicated customer service is available 24/7 in English and German.

The service also includes a money-back guarantee if the shipment is not available for collection within six hours.