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Fruitful Fall for Cargo.one platform

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Enhancements in the latest release of the Cargo.one technology platform for forwarders include enhanced AI-powered quoting, multi-lane tender rate procurement, a single source of truth for all rates, customer-specific pricing rules, and real-time quoting analytics.

Peak Season creates a universal challenge for freight forwarders, forcing teams to turn away business they do not have capacity for and makes maintaining profitability difficult. Cargo.one’s October release tackles these challenges with tools built for high-volume, high-pressure operations.

AI-powered Quoting now generates complete, ready-to-share customer quotes that consistently match the rate selections that human experts prefer themselves.

A new Tender Feeder provides rate data downloads for multi-lane tenders in one simple export, turning what days of work and cross-functional coordination into minutes of work, says Cargo.one.

Rate Engine centralizes management of buy rates, internal product rates, and sell rates from a single interface; Sales Profiles provides automatic sell rate generation per customer or group, and Quoting Insights delivers real-time analytics on conversion rates, response times, and performance by customer or route.

ECS appoints Americas chief

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ECS Group has appointed João Ferreira as its new regional commercial director for the Americas. He will lead the GSSA’s commercial efforts across North and Latin America, increasing direct engagement with airline and freight forwarding partners, and maximizing the use of ECS Group’s digital tools and combine the mature US market with the growth potential of Latin America.

He said: “My mission is to deliver our partner airlines’ commercial targets while providing an outstanding customer experience. The Americas offer significant opportunities, and we will focus on strengthening relationships, building strong leadership teams, and empowering our people to achieve tangible results.”

E-bookings are carrier’s engine of growth

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Air France KLM Martinair Cargo reports that 91% of all bookings are now made through digital channels. The carrier says that over the past eight years, it has evolved from a simple online quote tool into the myCargo comprehensive digital service hub.

AFKLMP has also rolled out its CRM360 unified customer relationship management platform across 68 service stations worldwide. The deployment — executed over 16 months in 15 waves — concluded with the final go-live in Cairo for the Northwest Africa and Levant region.

Launched just two years ago, AFKLMP’s PLUS service delivers preferential handling and faster recovery in the event of operational challenges.

New chief for Chapman Freeborn

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Charter broker Chapman Freeborn has appointed Saska Gerasimova as its new Group chief executive, taking over responsibilities from Eric Erbacher, who moves to a new role as chair of the Chapman Freeborn Holdings board of directors.

Gerasimova’s experience spans air freight, logistics, aviation leasing and fleet management  and joins Chapman Freeborn from a position as senior supply chain manager with Amazon Air Europe, having also worked as fleet director and leasing manager at Smartwings Group.

Erbacher has served as Group CEO for more than five years and in his new role will focus on customer engagement, closing material deals, and driving long-term strategy.

Prestwick bags another China Freighter

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Glasgow Prestwick Airport has entered an agreement with Chinese carrier Beijing Capital Airlines, a member of Hainan Airline Group, to launch a four-times-a-week freighter service with Zhengzhou Xinzheng International Airport. The first flight, operated by an Airbus A330-243 (P2F), arrived at Prestwick on 16 October. Beijing Capital is the third cargo airline to start services to Prestwick in the last six months.

DHL invests to accelerate Africa trade

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DHL Group says it will invest over €300million in Sub-Saharan Africa (SSA). The multi-year initiative will be deployed across DHL Express, DHL Global Forwarding, and DHL Supply Chain to expand infrastructure and enhance services for sectors including e-commerce, perishables, energy, and life sciences and healthcare.

The investment will include upgrading gateways, adding aviation uplift and extending time-definite coverage into second cities that are emerging as demand centres under the African Continental Free Trade Area (AfCFTA). As the only integrator with a dedicated air network in Sub-Saharan Africa, Express will link these cities more tightly to Africa–Europe and Africa–Asia lanes, building on recent growth in Ethiopia and Nigeria.

DHL Global Forwarding will focus its investment on strengthening key industry solutions  and expanding its capabilities in energy and industrial projects, enhancing cold-chain and perishables logistics and scaling its expertise in life sciences and healthcare

DHL says that AfCFTA is creating a continental market that can deepen intra-African commerce and open new corridors with the rest of the world. However, progress depends on continued improvements in infrastructure and trade facilitation. Cross-border flows have remained resilient and African enterprises are increasingly connecting to global value chains. 

DHL Express chief executive, John Pearson, said: “Africa is at a pivotal moment in its trade journey. Despite global volatility, the continent continues to show resilience and momentum. Our investment reflects confidence in Africa’s trajectory and DHL’s commitment to enabling the trade flows that drive inclusive growth. By strengthening our network and capabilities, we aim to make it easier for African businesses, from small and medium enterprises to large corporates, to compete on the world stage.”

DHL Express Sub-Saharan Africa chief executive, Hennie Heymans, added: “Our focus is to be closer to customers and make cross-border shipping simpler and more reliable. As trade expands, businesses are asking for predictable transit times, consistent delivery performance and support that understands local conditions. By raising the bar on service and proximity, we will help more African companies trade efficiently and compete on a bigger stage.”

Awards recognise women in air cargo

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Czechia country manager for 4RCargo, Petra Justová won the inaugural RFS/GSSA Women in Air Cargo Award, while head of the CargoBooking platform, Anna Balan, received the award for IT during the Aviation Connect conference in Copenhagen on 15 October.

Petra Justová was recognised for her achievements in redefining the Czech air freight market, introducing innovative services such as 4RCargo’s single screening solution to underserved customers, and for her role as one of the youngest senior female managers in the industry.

Anna Balan was commended for her leadership within CargoBooking, her dedication to developing the platform’s capabilities, and her role in driving digital transformation across the air cargo sector.

British airport Bournemouth transforms cargo capacity

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Cargo First, the dedicated cargo division of Bournemouth Airport in the south of England, has completed and commissioned new freight facilities  at the airport.

The project, part of an ongoing major investment  across the estate by owners Regional & City Airports, has delivered three new stands for aircraft up to Airbus A340 size, a 3,000sq m Customs-bonded cargo centre, double the size of the previous facility, a 450sq m powered cargo transit system and landside works including a new 4,000sq m paved area, improved access and new truck parking bays. It is also directly alongside the Airport’s 200-acre business park.

The cargo operation now employs more than 80 staff.

The investment effectively doubles the airport’s cargo infrastructure and consolidates freight operations in a purpose-built zone on the northern side of the airfield, giving scope for future growth.

Airport managing director, Steve Gill, said: “The completion of these new facilities marks a significant milestone for Bournemouth Airport and Cargo First. They not only provide the infrastructure to support our fast-growing cargo business but also reinforce our position as a highly attractive alternative to congested London hubs. With record volumes already passing through the airport last year, this investment underlines our ambitions as the UK’s newest import/export air hub.”

Cargo First handled a record 31,000 tonnes of freight in the 12 months to March 2025, making Bournemouth eighth among the UK’s airfreight airports – a 70% increase on the prior year. Growth was driven by e-commerce imports and exports, with high-value UK-manufactured goods becoming an increasingly important part of the mix.

Chief operating officer at European Cargo, Iain Edwards, one of Bournemouth’s principal freight carriers, said: “The new facilities are a real boost to our business. Bournemouth Airport offers us the flexibility and speed that are critical in air cargo, and the expansion means we can look forward to handling even more volumes efficiently. It’s a huge advantage to operate away from the congestion of the London hubs, while still being able to deliver consignments into the London market faster than if we flew there directly.”

Bournemouth Airport is undergoing a major investment by owners Regional & City Airports, and recently received planning consent for a significant expansion of its passenger terminal and a new transport interchange.

Turkish adds ninth 777F

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Turkish Cargo has added a ninth Boeing 777 Freighter (777F) to its fleet and will take delivery of three additional aircraft by mid-2026, bringing its fleet of the type to 12. The new aircraft will operate on long-haul scheduled routes with its 9,200km nonstop range, primarily to the Americas and the Far East.

It is part of Turkish Airlines’ 2033 Vision target to increase its passenger and freighter fleet to 813 aircraft and increase its freighter fleet from 28 to 44.

Jettainer and IBS promise smarter ULD handling

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Jettainer has gone into partnership with IBS Software to manage unit load devices (ULDs) and cargo operations. Jettainer will integrate its ULD management solution, JettWareNG, with IBS Software’s digital cargo management platforms iCargo and iPartner Handling, via an API interface to give faster, more secure, and seamless data exchange.

The integration will allow Jettainer’s intelligent ULD management solutions to operate within IBS Software’s comprehensive cargo environment, helping customers improve planning efficiency, streamline workflow and enhance decision making. Initial integration capabilities are expected to be available later in 2025.

The integration will deliver information faster and directly to where needed. Move orders for ULDs will no longer need to be executed manually but would be automatically integrated into loading plans, for example. Process transparency, such as sharing tracking data via ONE Record, will lead to further benefits, including a real-time overview of current ULD positions and availability at individual locations.

In the next step of the partnership, Jettainer customers who also use iPartner Handling will be able to access both services under the iPartner Handling umbrella, eliminating the need to operate with two systems.