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Air Canada rolls out the red (and black) carpet for London cargo customers

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Air Canada Cargo unveiled its renewed London Heathrow customer reception area, the first part of a wider project to modernize many parts of its largest European hub.

The reception includes a living wall featuring three types of locally-sourced mosses to help purify the air as well as improved workstations for customer service agents.

Senior director for Europe, Middle East and India, John Lloyd, said: “This improvement to our London Heathrow facility is the first of many investments in both customer-facing areas and our operations. The new space better represents the Air Canada Cargo brand and is a clear sign of the airline’s commitment to London as a hub facility as it continues strategically expanding the business.”

UPS revenues tail off in fourth quarter

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UPS reported revenues down 2.7% from last year at $27.0bn in its fourth quarter 2022 earnings. However, for 2002 as a whole, revenue increased 3.1% to $100.3 billion. Diluted earnings per share were $3.96 for the quarter and adjusted diluted earnings per share were $3.62, 0.8% above the same period in 2021.

UPS said it expects revenue in 2023 to be between $97.0 billion and $99.4 billion and consolidated adjusted operating margin of between 12.8% and 13.6%. It also expects capital expenditures to be about $5.3 billion, dividend payments to be around $5.4 billion, subject to Board approval, and share repurchases to be around $3 billion.

El Al signs DoKaSch deal

EL AL Israel Airlines has signed a master rental agreement with DoKaSch Temperature Solutions for the German provider’s Opticooler containers. With some of the world’s largest pharma manufacturers based in Israel, El Al will be able to safely transport temperature-sensitive products to and from its headquarters at Ben Gurion Airport in the belly of its passenger fleet as well as a dedicated cargo aircraft to 42 destinations including New York, Boston and Los Angeles.

Pharma manager at EL AL cargo division, Moshe Popovich, said: “Pharmaceuticals are the fastest growing market segment in the air cargo industry. However, temperature fluctuations during transport can pose a serious threat to the integrity of these sensitive products. The Master Rental Agreement with DoKaSch Temperature Solutions supports our high standards in this area and enables us to offer our customers stable and high-quality transportation for their pharmaceutical shipments.”

DoKaSch global marketing manager and business development manager for Israel, Dor Saidof, added: “In a country with a hot climate like Israel, it is essential that the packaging solution can reliably protect the sensitive goods.”

ACS opens in Washington DC

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Air Charter Service has opened an office in Washington DC to serve the capital and the Virginia and Delaware regions. Joel Fenn has been appointed as chief executive of the new office, the broker’s ninth in the US.
Fenn was most recently chief executive of ACS’s Miami operation, and commented: “We have always had a strong customer base here in the capital and we were fortunate enough to have a couple of extremely successful years across our US offices, despite the pandemic, and felt that now was the right time to open our office here.”
He started his ACS career in 2005 in the company’s London headquarters, where he worked his way up to the position of Private Jets Director, before taking on the same role in the Hong Kong office. He then moved to Miami in 2015, taking the reins when ACS opened their Florida office in the city. Adding to the team is Chris Fisher, as cargo business development director.

SEKO appoints e-commerce chief

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SEKO Logistics has appointed Richard MacLaren as its new senior vice president, global ecommerce. He brings over 20 years of experience and prior to joining SEKO, Richard was the global senior vice president for consumer goods and ecommerce at Hellmann Worldwide Logistics.

In his new role, MacLaren will be responsible for enhancing and executing overall strategy and structure and will lead the SEKO team in delivering high-velocity ecommerce logistics solutions to clients.

Since launching its dedicated Ecommerce business unit in 2022, SEKO ships over 10 million parcels a month around the world from over 150 locations in 60 countries.

Maclaren said: “The global supply chain and ecommerce market is rapidly evolving, but the SEKO team has built a foundation to respond to these changes effectively. This team moves fast, with sound strategy, and I feel energized to be joining this group of logistics experts.

“Already, SEKO’s multi-channel fulfillment centers span the globe and allow clients to open up sales strategies to new markets and scale business with a single integration. Through our network of ecommerce hubs and multi-user logistics sites, we’re currently giving our clients the ability to maximize their global footprint effortlessly. My vision is to continue to hone that strategy and identify new opportunities to help our clients even more.”

Franco-Dutch carrier orders four Airbus freighters

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Martinair, part of Air France KLM Martinair Cargo, has placed a firm order for four new A350F freighter aircraft. The new aircraft emit over 40% less CO₂ and make 50% less noise than their predecessors and will replace the current Boeing 747 freighters from the second half of 2026. Maximum payload of the chosen configuration is 108 tonnes.

Adriaan den Heijer, executive vice president Air France-KLM Cargo and managing director of Martinair said: “In choosing the A350F, we are taking an important step to cut CO₂ emissions and noise pollution. I am very pleased with these new, technologically advanced aircraft joining the fleet, which fit well in the Air France KLM Martinair Cargo operation. For our customers, the versatility of the A350F is good news for the future. The new aircraft are an important addition, supplementing the belly capacity of our extensive intercontinental passenger fleet.”

Arvato opens medical tech center in Memphis

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German-owned Arvato Supply Chain Solutions has opened a new location in Memphis, Tennessee for a medical technology customer. It now operates a 30,000sq m (323,000sq ft) distribution center equipped with an AutoStore system with a capacity of 50,000 bin locations and 52 robots.

Arvato will handle all logistics and distribution in the US for the customer, consolidating business previously handled at two separate locations.  

President of Arvato Supply Chain Solutions, Dr Thorsten Winkelmann,. Considers that the US medical device market offers good growth opportunities and accounts for more than 40% of the global market.

The new center is close to the FedEx World hub and Memphis International Airport. Memphis is also a hotspot for medical technology companies, Arvato adds.

Carsten Herning to head up PACTL

Lufthansa Cargo has appointed current vice president region for Latin America and Caribbean, Carsten Hernig as deputy general manager and vice president production, sales and marketing at Shanghai Pudong International Airport Cargo Terminal (PACTL). He is responsible for production, sales and marketing at the joint venture between Lufthansa Cargo and Shanghai Pudong Airport, which was founded in 1999. He succeeds Christian Haug, who had held this position since 2016. Haug will remain in Shanghai until the final handover to his successor.

New cargo chief for Air Canada

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Air Canada has appointed Jon Turner as vice president, cargo from February 18. He is currently vice president, inflight services. With three dedicated Boeing 767 freighters now in the fleet and seven more on the way, plus two Boeing 777 freighters due for delivery in 2024, he will have oversight of the strategic direction of Air Canada Cargo’s global business.

Air Canada to add two freighter gateways in Europe

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Air Canada Cargo will launch a scheduled Boeing 767 freighter service to Liege, Belgium in February with flights to Basel expected to begin in April.

The Liege flights will operate twice per week initially, increasing to three flights per week later in the year. Basel, one of Europe’s premiere pharmaceutical hubs, will see two flights per week. They will originate in Toronto with a stop in Halifax.

The Canadian airline recently started freighter services to Dallas, Atlanta and Bogota.